FAQs About Our House Cleaning Services
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We serve Bluffton, Okatie, Hardeeville & surrounding lowcountry areas. Please contact us if you're unsure if we service your area.
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Yes, we are fully licensed and insured. Proof can be provided upon request.
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Absolutely. We work with many clients who split time between homes. If you're away for part of the year, we recommend monthly cleanings to maintain your spot.
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We have passes for several gated neighborhoods in Bluffton and the surrounding areas. If you are in one of them, we don’t need you to call in a pass. If not, we may need you to call in a pass for us. We’ll let you know.
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It's not necessary for you to be home during the cleaning, but you are more than welcome to be present if you prefer.
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We strive to assign the same team to your home for each cleaning to ensure consistency. However, in the case of an emergency or scheduling conflict, a different cleaner may be assigned.
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Our teams understand more than they can speak. They are trained on all aspects of their job. However, if you have any special requests or a message for the team, please text, call, or email us. We will ensure that the team gets the message.
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Our staff undergoes comprehensive training, including instructional videos led by Jackie, familiarization with our cleaning supplies and equipment, and practical experience under the guidance of a team leader.
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Yes, we offer porch and lanai cleaning services at an additional cost.
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We understand that our clients have varying schedules and strive to be as flexible as possible. For our routine cleaning clients, we offer flexible rescheduling options. Additionally, for clients who are in town only part-time throughout the year, we can accommodate scheduling to align with your availability.
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Yes, we do. We bring all the tools, products, and equipment to perform the job. If there is anything special or particular that you use in your home, we will ask you to provide it to us.
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Yes! As long as your pets are comfortable with us, we’re happy to work around them. If they are not comfortable with us, we ask that you take them out or stay with them.
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We accept secure online payments. You can also set up auto-pay if you prefer.